Information LivePeople.Info collects and tracks
LivePeople.Info collects two types of information about users: data that users provide through optional, voluntary participation in chat sessions with LivePeople.Info agents; and data LivePeople.Info collects through aggregated tracking information derived mainly by tallying page views throughout our site. LivePeople.Info will never divulge information about an individual user to a third party (except to comply with any applicable laws).
LivePeople.Info collects user information in the following processes:
Users of LivePeople.Info may, from time to time, engage in a chat session with a LivePeople.Info agent. This chat session may be initiated either by the user or by the agent who may invite a visitor for a chat. Any information provided voluntarily during such chat session may be collected on the LivePeople.Info database. Such information will be used to provide better service to returning visitors and to get a better understanding for the needs of our audience.
LivePeople.Info tracks user traffic patterns throughout our site. The tracking may be done in real-time by LivePeople.Info live agents or off-line using site log files or the LivePeople.Info database.
Registration: when you visit our site for the first time, LivePeople.Info uses a cookie to store a unique, random user ID. We use this ID to identify you in our database and to track the pages you visited on our site and the chat sessions you engaged in.
LivePeople.Info gives users options wherever necessary and practical. Such choices include:
- Opting not to engage in a chat session when initiated by LivePeople.Info agents
- Opting not to provide identifiable information during any such chat session.
- Our newsletters are sent only to site operators who have registered to our service. Users may unsubscribe to any of our electronic newsletters at any time by following the instructions contained at the end of every newsletter.